Privacy and personal data policy in brief

This privacy and personal data policy is summarized to better inform you as a customer about what personal data Audiovox processes and how we process it – personal data is to be understood as all personally identifiable data.

Audiovox respects all requests for confidentiality of personal information provided online and is aware of the need for appropriate protection and proper processing of all personal information that we receive.

If the personal data policy below cannot be accepted, Audiovox reserves the right to reject orders and other inquiries, as a lack of acceptance may result in Audiovox not being able to service the relationship as otherwise required by applicable law.

Personal data

Personal data covers all data that can be used to identify individuals, including but not limited to first, middle and last name, age, gender, position, home or other physical address, e-mail address or other contact information, regardless of whether it relates to the individual’s private residence or workplace.

Likewise, personal data also includes data such as behavior, purchase history, financial information, etc. which are all used in maintaining the customer and supplier relationship between customers and Audiovox.

What personal data do we collect and process?

You can access without providing us with your personal data. When you access the website, an ID is assigned to your session. This cannot identify you as a person.

Audiovox we need a range of personal data to be able to do business with you and your company, maintain customer relationship management and market products and services. Certain information is also collected and processed in accordance with legal requirements under the Danish Money Laundering and Bookkeeping Act.

The following information may be collected and processed when you visit;
Email address, first and last name, address, telephone number, age, gender, technical details (including IP addresses), behavior (including: URL visited, event triggers, actions such as clicks, open rates, log-in, time on each page, etc.

Audiovox collects and processes information about you when you:

  • Create an account
  • Make purchases
  • Send inquiries, complaints and/or otherwise interact with Audiovox
  • Sign up for and/or interact with online marketing materials (including but not limited to newsletters, text messages and notifications, advertisements on third party websites or similar)
  • Provides personal data in any other way to Audiovox
Audiovox collects only the personal data necessary to provide a service or product, market services and products or process inquiries.

Audiovox does not collect and/or purchase personally identifiable information from third parties.

Audiovox use recognized card acquirers for the possible handling of online card transactions and do not store information about payment cards. Please note that when invoicing, invoicing and banking information is stored in accordance with applicable laws in the area, including money laundering and bookkeeping laws.

How do we use your information?

We may make use of the information collected in the following ways:

  • To personalize your email and website experience through personalized recommendations based on purchase history
  • To improve and marketing from Audiovox
  • To better serve you when contacting customer service
  • To administer competitions, customer surveys, etc.
  • To be able to process your orders as quickly as possible
  • To collect product and trustpilot reviews
  • To follow up on inquiries
  • For general marketing purposes

How do we protect your information?

Our website is continuously scanned for security flaws and weaknesses so that we can eliminate potential data leaks as quickly as possible and make our website as secure as possible. We also regularly scan for malware.

Your personal information is stored on secure networks and can only be accessed by a limited number of employees with access rights to this type of information. These employees are also subject to our personal data policy, which safeguards your rights and ensures compliance with applicable legislation in this area.

In addition to the above, any sensitive and payment information is processed on encrypted servers that cannot be accessed from the outside. Credit card information is processed by card acquirers and cannot be accessed by either Audiovox or employees of card acquirers. These transactions are not stored on internal servers and are not processed at any time by Audiovox itself.

Who do we disclose personal data to?

Personal data submitted on or via telephone contact will only be disclosed to:

  • Internal departments / staff
  • Trusted third parties necessary for the fulfillment of delivery, payment and service agreements including debt collection and legal authorities
  • Business partners for the purpose of maintaining your account and/or marketing.

In order to provide the best possible experience on Audiovox‘s websites, we keep statistics on how users use the pages. The statistics are used exclusively in anonymized form, e.g. to see which pages and content users interact with.

Audiovox we may use Google Analytics to collect visitor statistics and in doing so, we pass on IP addresses to Google Analytics. The privacy terms for Google Analytics are accepted by visiting and can be found here:

Between Audiovox and all business partners and suppliers, a data processing agreement is in place to safeguard the interests of users and customers at all times. These agreements can be presented at any time upon request.

Where is your personal data stored?

Your data is stored on servers in the EU. Some personal data is managed by a third party (data processor) who stores and processes personal data on Audiovox‘s behalf in accordance with this data policy and applicable data protection legislation.

If at any time you wish to unsubscribe from any newsletters, you can follow the instructions at the bottom of each email. However, if you have problems unsubscribing, our customer service can be contacted via the contact information below.

By unsubscribing from marketing from Audiovox, all commitments you have made to us will be deleted. These cannot be recreated, and if at any time you want insight into what we have previously sent you, previous offers or the like, please note that these cannot be recreated.

How long will your personal data be stored?

In the case of an active customer relationship, your data is stored for as long as necessary for us to service you. If the customer relationship is terminated, your data will be stored for up to two years, depending on the nature of the data.

You can request access to or deletion of your data at any time. Due to other legislation (e.g. accounting and anti-money laundering laws), all transactional data, including contact and company information, is retained for five years.

Data leakage

We take security breaches and data leakage very seriously. In the event of suspected data leakage from Audiovox internal servers or external partners, a number of initiatives are put in place to protect our customers and users in the best possible way.

This involves, among other things, identifying the extent of the potential damage, notifying potentially affected customers and users, notifying the Danish Data Protection Agency and taking actions to try to contain the extent of the damage.

If we suspect a data breach from Audiovox or its external partners, all parties involved, including the user, will be informed within 72 hours. If you suspect that your data has been leaked from Audiovox, please contact us at any time.

Access to information

You can always change your account information and areas of interest, including whether you want us to contact you in connection with offers for goods or services or unsubscribe from newsletters.

You can find out what information we have registered about you. If you would like to receive a copy of this information, please contact us.

If you wish to have all data deleted, please contact us.

Please note! Once all data has been deleted, it cannot be recovered. Data that is required to be stored by law cannot be deleted on request. legislation cannot be deleted on request.


We continuously audit our data processing processes. This policy is updated once a year.

Contact, change and update the privacy policy

Audiovox is committed to continuously complying with the legal requirements for the protection of privacy.

If you have any questions or comments about our data policy or how we use your personal data, please contact our customer service.

If at any time you wish to unsubscribe from our newsletters, you can follow the instructions at the bottom of each email. However, if you have any problems unsubscribing, our customer service can be contacted via the contact information below.

By unsubscribing from marketing from Audiovox, all commitments you have made to us will be deleted. These cannot be recreated, and if at any time you want insight into what we have previously sent you, previous offers or the like, please note that these cannot be recreated.

Our references


How do I clean my ears?
Everyone produces earwax and since your ears clean themselves, you don't necessarily need to do anything about it. However, many people experience increased amounts of earwax due to the use of in-ear headphones, and it's important that you remove the wax yourself. Read on to learn how to clean your ears in a safe and responsible way. ___________________________________________________________________________________________________________ Never use cotton swabs When you use cotton swabs in your ears, you risk pushing the earwax towards your eardrum. ___________________________________________________________________________________________________________ Clean your ears with water When you're in the shower, tilt your head to the side and let the warm water run in and out of your ears. ___________________________________________________________________________________________________________ Use Remo wax If you feel your ears are clogged, you can use Remo-wax from the pharmacy. Remo-wax loosens the earwax, which can then be rinsed away with water. If you have booked an impression appointment, you can use Remo-wax for 3 days prior to your appointment. ___________________________________________________________________________________________________________ Go to your own doctor If you're unsure whether your ears are blocked or don't feel comfortable cleaning your ears yourself, contact your doctor and ask them to help you clean your ears safely and securely. ___________________________________________________________________________________________________________
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Freya Charlotte Askjær reviews Soundscope Pro-Tect IHunt
Hunting - and shooting in general - is often a noisy affair! Wherever gunpowder and bullets are fired, there will also be noise and loud sounds. This summer I attended a hunting field shooting, and it was at this event that I got to test the new molded hearing protection for the first time. A hunting field shoot is exciting and challenging - and it's always fun to be tested at different shooting positions and distances. I've been looking forward to the day where we are divided into teams. I am followed around the large terrain together with 11 other shooters. We drive around between the different locations, but there's also time for good conversations while we're waiting to arrive. You need around 50 rounds of ammunition per shooter on a day like this - and not everyone has a silencer on their rifle. This means a lot of noise around the individual shots, and I can feel that it's hard to stay focused all the time. It's a great pleasure to be able to wear my hearing protection in my ears all day without thinking about it! We arrive at a course with two targets - a target and a wild boar, which are about 200 meters away. The shooting position for the boar is free-standing without any aids, and I can feel that I'm really challenged by the fact that there are many people around me who also have to prepare and fire shots. It's hard for me to find the concentration to do my best. Then I remember that there is an extra program in my new electronic hearing protection! I press the push button in both ears three times and I am now able to shut out everything but my own thoughts. There is peace for concentration and focus - and I send my shots off. The feeling inside about my shots is actually okay! Everyone has finished shooting, and I press the little button on the hearing protection once again, and the sound of the people around me comes through clearly again - without having to take off the hearing protection. We all go together and look at the placement of the shots to keep score. I'm satisfied - and I'm not sure I would have been able to place my shots as well if I hadn't been able to find the calm to concentrate. Our hearing Hearing is one of our most important senses! Our hearing is always active - even when we sleep. It works by picking up sound waves with the outer ear, which converts them into electrical impulses in the inner ear. From the inner ear, the impulses are sent to the brain, which processes the data so we can relate to it and act on it. Being able to hear enables us to understand what other people are telling us, participate in conversations, understand information, react to danger signals, hear music and understand messages, among other things. When we can't hear properly, it can significantly reduce our quality of life and make it difficult to participate in social situations. Audiovox hearing protection is compact and discreet! So it's easy to wear hearing protection and look smart at the same time. Hearing protection It's quite obvious to me that wearing hearing protection is important. The many stories of how a single shot can change your life from being hearing to not hearing has really been a big incentive for me to wear hearing protection. When I'm on a group hunt and more than half of the other shooters opt out of wearing hearing protection, I don't really understand it. But when I ask, I'm met with comments like "oh, it's no big deal" or "I've been a hunter for so many years and I still have my hearing" or "it's just too much trouble with ear muffs". The two worst sentences I've heard are "I've been hunting so long without hearing protection that my hearing is already ruined" and "that's nonsense". But I'm not willing to take that risk myself! Even though I may not need to wear hearing protection when I have a silencer on my rifle, I still wear them because they don't bother me. My hearing is so incredibly important, both when hunting and in nature in general. When I sit in nature, I can hear all the sounds of the forest. I listen to the buzzard's cry over the field, the deer sneaking through the thicket, the fire crackling when the shelter is lit, or when I lie awake late at night and hear the owl in the forest a few hundred meters away from our house. My hearing is also crucial in everything else I do, whether it's learning, working or socializing. Even when my two grandchildren whisper secrets in my ear, or when the sound of music pours out of the speakers on a beautiful Saturday morning, I can't imagine the loss of not being able to hear. And in addition to the things already mentioned, there is also the practicality of being able to hear when the car has a different and not quite right sound, or when I'm in traffic and there is danger. In general, I think my hearing is so essential and crucial to my well-being and enjoyment of life that there is no excuse for not wearing hearing protection when hunting and at the shooting range - regardless of what others think! But wearing hearing protection should also be easy and comfortable! One of the challenges with my Peltor SportTacs that I used last hunting season is that they hit the butt of my rifle. The switch to molded hearing protection This Saturday morning hunting field shooting is the first time I'll be trying out my new active electronic hearing protection from Audiovox. It's a good opportunity to try out a few of the different settings in the hearing protection, and it's also a chance to feel what it's like to wear them in my ears for a whole day. Until I got Audiovox hearing protection, I used Peltor SportTac and I've been really happy with them. They fit snugly around my ears, they have good sound - I can hear everything that's going on in my environment. I can have a conversation even if I'm wearing hearing protection, even if we're whispering to each other when we're sitting on a chaperone with the rifle. I can hear the birds singing, and I can also hear the animals coming through the brush on game drives. But I don't find them practical. I sweat inside the tightly fitting ear muffs, they squeeze my glasses and deprive me of the opportunity to wear a hat or beanie. Especially if the ear muffs have to fit tightly to the ears. The pressure on the temples of my glasses in particular means that wearing the hearing protection for a whole day is not optimal. That's why I've been taking them on and off throughout the day - they take up space and aren't very practical to carry around. I also often find it annoying that the large ear defenders often hit the butt of the gun when I put my cheek to it, whether it's a shotgun or a rifle. Therefore, I've been very open to other options, and I was really happy when I got the opportunity to try out Audiovox's active hearing protection. You can read my experience with them here. A quiet moment in the woods is also possible. And with molded hearing protection, it's possible to put on a hat or beanie without it being a challenge. Audiovox Soundscope Pro-Tech- Ihunt I use the word hearing protection over and over again. But in reality, molded earmuffs are simply amplifying hearing aids with built-in attenuation of harmful impulse noise. I've now worn my new Soundscope Pro-tect iHunt from Audiovox for a full season on the range, and I've worn them while buck hunting, hunting in South Africa and through the fall/winter hunting season. The earmuffs are wireless and weigh only a few grams each. They are stored in a small carrying case, making them easy to carry in your pocket or hunting backpack. They are simple to put on and easy to operate on the go. The sound quality is great! It's as simple as that. Conversational and nature sounds are great, and it's easy to change the volume if needed. The directionality is also really good, I'm never in doubt where the sounds are coming from. Comfort and fit are also really good, as they are individually molded for each person! At no point have I ever had to take off my hearing protection while hunting, whether it's been on the shooting range, community hunts, driven hunts or stalking through the Kalahari desert. Unlike when I used to wear ear muffs, I can now wear a hat or simply put on a warm beanie. It's definitely an advantage to be free to choose the headgear I want on the day. And of course, it's also worth mentioning that there's now nothing bumping against the stock when I load my shotgun and rifle. Hunting No annoying cups from the hearing protection hitting the butt of my shotgun. It's a pleasure to put your cheek to the gun. And because the hearing protection is molded to my ears, I can wear them for many hours without them bothering, pressing or irritating my ear canal. Whether this is a truth with modifications may be an individual experience, but for me it is not. I've worn them throughout an entire day of field shooting, I've used them throughout all the seasons' driven hunts and stand hunting with the rifle from morning to midday. In addition, I have also used them on long stalking hunts in South Africa without any heat or irritation issues. I have not been bothered by them in any way, but have been able to keep them in my ears without any problems. With blue foam in your ears, you can get a little high in the head! Luckily, it doesn't take many minutes for the molding to be completed. The possibilities with Soundscope Pro-Tech Ihunt It is possible to purchase a telecoil so that you can connect your hunting radio or smartphone to the hearing protection through it. The telecoil is worn around the neck and uses Bluetooth connectivity. There are four programs on the ear defenders: Normal, which amplifies weaker sounds and at the same time shuts down when loud sounds - such as gunshots - are heard. Normal with bass control. Used for hearing loss for a clearer sound. Normal with speakerphone. Works as program 1, however, a telecoil can be connected for use with a hunting radio or smartphone. Without speakerphone with telecoil. Works well as a shooting program or for field shooting, as outside sound is blocked at all times. Telecoil can be used for the program. You can easily switch between programs with a small push button on each earpiece, where there is also independent sound control on a rotary knob. The battery life is relatively long and the batteries are easy to change. The actual impression of the ears doesn't take many minutes, but it's a strange sensation to have blue foam filling the ear canals! From the impression, an accurate representation of your ear canals is now made via a 3-D scan with laser technology, and within a few weeks you will receive your personalized earmuffs in the mail. The earmuffs are made of hard plastic and come in different colors, red for the right ear and blue for the left ear. This makes it easy to tell the difference. A small zippered carrying case is included so you can always put your earmuffs away safely - in the same place every time! Extra wax filters are also included, which are easy to change as needed. The small orange carrying case takes up little space and is an essential part of the hunting kit. For me, the price is not important as such! Sure, it's a bigger bag of money - but the cost to my hearing can't be quantified in monetary terms. My best advice is to wear hearing protection no matter what - period! Buy a hearing protector that works - and then save up for a good quality molded hearing protector. The Soundscope Pro-tect iHunt from Audiovox has the quality I want and would be my choice again if I were to invest in good hearing protection! They don't take up much space... don't weigh much... and don't bother me. And with high quality sound and battery life, there's pretty much nothing but positive things to say about the molded hearing protection from Audiovox. The benefits No wires to break or get tangled! Their size and weight make them easy to carry and hassle-free to wear in your ears. The battery life is long and doesn't need to be changed very often. The earmuffs are shaped for the individual, so the fit is accurate. Easy operation of volume and programs. Telecoil so you can connect your hunting radio and smartphone. Small zippered carrying case with space for extra batteries and wax filters. Disadvantages They ARE small, so it's important that you always put them in the carrying case when removing your hearing protection. Hunting radios must have Bluetooth to be used with a telecoil.
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