General terms and conditions for business customers

1. How to use

1.1 Application. General terms and conditions of sale and delivery (the “Terms”) apply to all agreements on Audiovox’s, CVR number 42424676, (the “Company”) sale and delivery of products, spare parts and related services to business customers.

2. Basis of agreement

2.1 Basis of agreement. Together with the Company’s offers and order confirmations, these terms and conditions constitute the entire contractual basis for the Company’s sale and delivery of products, spare parts and related services to the customer (the “Contractual Basis”). The customer’s purchasing conditions printed on orders or otherwise communicated to the Company shall not form part of the Contractual Basis.

2.2 Amendments and supplements. Amendments and supplements to the Contractual Basis shall only be valid if the parties have agreed to them in writing.

2.3 Legal status. Each party shall immediately notify the other party if the party changes its legal status, enters into bankruptcy or reorganization proceedings or voluntary liquidation.

3. Products, spare parts and services

3.1 Products and spare parts. Products and spare parts that the Company sells and delivers to the customer are new and comply with Danish legislation at the time of delivery. The Company sells and supplies spare parts for a product for at least 24 months after it has been delivered to the customer.

3.2 Services. Associated services that the Company sells and delivers to the customer in connection with the sale and delivery of products or spare parts such as customizations are carried out in a workmanlike manner and comply with Danish law at the time of delivery.

3.3 Personal customizations. It is emphasized that all orders are personalized, which is why there is no right of return when placing an order.

3.4 Limitation of liability. Products, spare parts and related services that the Company sells and delivers to the customer are intended as hearing protection and earplugs and for use in Denmark. Regardless of any contrary terms in the Contractual Basis, the Company is in no case liable for loss or damage attributable to use for other purposes or for use outside Denmark. The customer shall indemnify the Company to the extent that the Company may be liable for such loss or damage.

4. Price and payment

4.1 Price. The price for products, spare parts and related services shall follow the Company’s current price list sent to the Customer at the time when the Company confirms the Customer’s order, unless the parties have agreed otherwise in writing. All prices are exclusive of VAT.

4.2 Payment. The Customer shall pay all invoices for products, spare parts or related services no later than the date on which the invoice is due, unless the parties have agreed otherwise in writing.

5. Late payment

5.1 Interest. If the customer fails to pay an invoice for products, spare parts or related services on time for reasons for which the Company is not responsible, the Company shall be entitled to interest on the overdue amount at 2% per month from the due date until payment is made.

6. Offers, orders and order confirmations

6.1 Quotations. The Company’s offer is valid for 10 days from the date of the offer, unless otherwise stated in the offer.

6.2 Orders. The Customer shall send orders for products, spare parts or related services to the Company in writing. An order must contain the following information for each product, spare part or service ordered: (i) Order number, (ii) Item number, (iii) Item description, (iv) Quantity, (v) Price, (vi) Payment terms, (vii) Delivery date, (viii) Delivery address, and (ix) Delivery terms.

6.3 Order Confirmations. The Company will endeavor to send confirmation or rejection of an order for products, spare parts or related services to the customer in writing within 1 working day of receipt of the order. Confirmations and refusals of orders must be in writing to bind the Company.

6.4 Change of orders. The customer may not change an order placed for products, spare parts or related services without the Company’s written acceptance.

6.5 Conflicting terms. If the Company’s order confirmation for products, spare parts or related services does not match the customer’s order or the Contractual Basis, and the customer does not wish to accept the conflicting terms, the customer must notify the Company in writing within 2 working days of receipt of the order confirmation. Otherwise, the customer shall be bound by the order confirmation.

7. Delivery

7.1 Delivery time. The Company shall deliver all sold products, spare parts and related services at the time stated in the Company’s order confirmation, typically 3-4 weeks after the imprint has been made. The Company is entitled to deliver before the agreed delivery time, unless the parties have agreed otherwise.

7.2 Examination. The customer shall inspect all products, spare parts and related services upon delivery. If the customer discovers a fault or defect that the customer wishes to invoke, it must immediately notify the Company in writing. This is done by completing a complaint form which can be found on the Company’s website. If an error or defect that the customer discovers or should have discovered is not immediately notified in writing to the Company, it cannot be claimed later.

7.3 Invoicing. Invoices are sent upon dispatch of goods from the Company.

8. Delayed delivery

8.1 Notification. If the Company expects a delay in the delivery of products, spare parts or related services, the Company will inform the customer of this and at the same time state the reason for the delay and a new expected delivery time.

8.2 Cancellation. The purchase cannot be rescinded as it is customized.

9. Warranty and guarantee

9.1 Warranty. The Company warrants that products, spare parts and related services are free from material defects in design, materials and workmanship for 6 months after delivery. For parts that are replaced under warranty, the warranty period is 6 months from replacement, up to a maximum of 12 months from original delivery.

9.2 Exclusions. The Company’s warranty does not cover wear parts and defects caused by: (i) ordinary wear and tear, (ii) storage, installation, use or maintenance contrary to the Company’s instructions or common practice, (iii) repair or modification by anyone other than the Company, and (iv) other conditions for which the Company is not responsible.

9.3 Notice. If the customer discovers a fault or defect during the warranty period which the customer wishes to invoke, it must immediately notify the Company in writing, cf. clause 7.3. If a fault or defect that the customer discovers or should have discovered is not immediately notified in writing to the Company, it cannot be invoked later. The customer shall provide the Company with the information about a notified error or defect that the Company requests.

9.4 Investigation. Within a reasonable time after the Company has received notification from the customer of a fault or defect and has investigated the claim, the Company shall inform the customer whether the fault or defect is covered by warranty. The customer shall send defective parts to the Company upon request. The customer shall bear the cost and risk of parts during transportation to the Company. The Company shall bear the cost and risk of parts during transportation to the customer if the fault or defect is covered by warranty.

9.5 Remedy. Within a reasonable time after the Company has notified the customer in accordance with clause 9.4 that a fault or defect is covered by warranty, the Company shall remedy the fault or defect by: (i) replacing or repairing defective parts, or (ii) sending parts to the customer for the customer’s own replacement or repair.

9.6 Termination. If the Company fails to remedy a fault or defect covered by warranty within a reasonable time after the Company has notified the customer under clause 9.4, for reasons for which the customer is not responsible, and the fault or defect is not remedied within a reasonable period of at least 4 weeks, the customer may cancel the order or orders affected by the fault or defect without notice by written notice to the Company. The customer shall not have any other rights in connection with errors or defects in products, spare parts or related services than those expressly stated in clause 9.

10. Liability

10.1 Liability. Each party is liable for its own acts and omissions in accordance with applicable law, subject to the limitations set out in the Contractual Basis.

10.2 Product liability. The Company shall be liable for product liability with respect to delivered products and spare parts to the extent that such liability follows from mandatory legislation. The customer shall indemnify the Company to the extent that the Company may incur product liability in addition to this.

10.3 Limitation of liability. Regardless of any contrary terms in the Contractual Basis, the Company’s liability to the customer cannot per calendar year in total exceed 100% of the sales of products, spare parts and related services that the Company has net invoiced to the customer in the immediately preceding calendar year. The limitation of liability does not apply if the Company has acted intentionally or with gross negligence.

10.4 Indirect Losses. Notwithstanding any contrary terms in the Contractual Basis, the Company shall not be liable to the customer for indirect losses, including loss of production, sales, profit, time or goodwill, unless caused intentionally or grossly negligent.

10.5 Force majeure. Notwithstanding any contrary terms in the Contractual Basis, the Company shall not be liable to the customer for failure to fulfill obligations that can be attributed to force majeure. The exemption from liability shall continue for as long as the force majeure exists. Force majeure shall be deemed to be circumstances that are beyond the Company’s control and that the Company should not have foreseen at the conclusion of the agreement. Examples of force majeure are unusual natural conditions, war, terrorism, fire, flooding, vandalism and industrial disputes.

11. Intellectual property rights

11.1 Ownership. The full ownership of all intellectual property rights relating to products, spare parts and related services, including patents, designs, trademarks and copyrights, belongs to the Company.

12. Confidentiality

12.1 Disclosure and Use. The Customer shall not disclose or use or enable others to use the Company’s trade secrets or other information of any kind that is not in the public domain.

12.2 Protection. The customer shall not improperly obtain or attempt to obtain knowledge of or access to the Company’s confidential information as described in clause 12.1. The customer shall handle and store the information securely to prevent it from inadvertently becoming known to others.

12.3 Duration. The customer’s obligations under clauses 12.1-12.2 apply during the parties’ business relationship and without time limit after the termination of the business relationship, regardless of the reason for the termination.

13. Processing of personally identifiable information

13.1 Processing. The Company processes personal data in due observance of the General Data Protection Regulation and the Data Protection Act. Information about the Customer’s name, e-mail, telephone number, etc. is only used in connection with the Customer’s order, communication with the Customer.

13.2 The rights of the data subject. The company complies with the data subjects’ rights (including the right of access, rectification, erasure, restriction of processing, objection, data portability, complaint and the right not to be subject to a decision based solely on automated processing, including profiling).

13.3 Storage and disclosure. The Company stores the data for as long as necessary for the purpose for which the data is processed. The Company does not disclose, sell or otherwise transfer information to third parties unless the Customer has given consent.

13.4 Contact. If the Customer wants information about what data is being processed, to have data deleted or corrected, the Customer can contact us via info@audiovox.dk.

14. Applicable law and jurisdiction

14.1 Applicable law. The parties’ trade is in all respects subject to Danish law.

14.2 Venue. Any dispute that may arise in connection with the parties’ trade shall be settled by a Danish court.

Our references

Articles

How do I clean my ears? Here’s how to clean your ears

Click here to stay informed with our latest news and articles | 01.09.2023

Everyone produces earwax and since your ears clean themselves, you don't necessarily need to do anything about it. However, many people experience increased amounts of earwax due to the use of in-ear headphones, and it's important that you remove the wax yourself. Read on to learn how to clean your ears in a safe and responsible way. ___________________________________________________________________________________________________________ Never use cotton swabs When you use cotton swabs in your ears, you risk pushing the earwax towards your eardrum. ___________________________________________________________________________________________________________ Clean your ears with water When you're in the shower, tilt your head to the side and let the warm water run in and out of your ears. ___________________________________________________________________________________________________________ Use Remo wax If you feel your ears are clogged, you can use Remo-wax from the pharmacy. Remo-wax loosens the earwax, which can then be rinsed away with water. If you have booked an impression appointment, you can use Remo-wax for 3 days prior to your appointment. ___________________________________________________________________________________________________________ Go to your own doctor If you're unsure whether your ears are blocked or don't feel comfortable cleaning your ears yourself, contact your doctor and ask them to help you clean your ears safely and securely. ___________________________________________________________________________________________________________

Freya Charlotte Askjær reviews Soundscope Pro-Tect IHunt

Hunting - and shooting in general - take care of your hearing | 17.09.2021

Hunting - and shooting in general - is often a noisy affair! Wherever gunpowder and bullets are fired, there will also be noise and loud sounds. This summer I attended a hunting field shoot and it was on this occasion that I got to test the new molded hearing protection for the first time. A hunting shoot is exciting and challenging - and it's always fun to be tested on different shooting positions and distances. I've been looking forward to the day when we are divided into teams. I am followed around the large terrain together with 11 other shooters. We drive around between the different locations, but there's also time for good conversations while we wait to get there. It takes about 50 rounds per shooter on a day like this - and not everyone has a silencer on their rifle. This means a lot of noise around the individual shots, and I can feel that it's hard to stay focused all the time. It's a great pleasure to be able to have the hearing protection in my ears all day without thinking about it! We arrive at a course with two targets - a target and a wild boar, which is about 200 meters away. The shooting position for the boar is free-standing without any aids and I can tell that I'm really challenged by the fact that there are many people around me who also have to prepare and shoot. It's hard for me to find the concentration to do my best. Then I remember that there is an extra program in my new electronic hearing protection! I press the push button three times in both ears and I manage to shut out everything but my own thoughts. There is peace for concentration and focus - and I send my shots off. The feeling inside over my shots is actually okay! Everyone is done shooting and I press the little button on my hearing protection once again, and the sound of the people around me comes through clearly again - without me having to take my hearing protection off. We all go together and look at the position of the shots to count the points. I'm satisfied - and I'm not sure I would have been able to place my shots as well if I hadn't been able to find the calm to concentrate. Our hearing Hearing is one of our most important senses! Our hearing is always active - even when we sleep. It works by picking up sound waves with the outer ear, which converts them into electrical impulses in the inner ear. From the inner ear, the impulses are sent to the brain, which processes the data so we can relate to it and act on it. Being able to hear enables us to understand what other people tell us, participate in conversations, understand information, react to danger signals, hear music and understand messages. When we can't hear properly, it can significantly reduce our quality of life and make it difficult to participate in social situations. Audiovox hearing protectors are small and discreet! So it's easy to wear hearing protection and look smart at the same time. Hearing protection It's pretty obvious to me that it's important to wear hearing protection. The many stories of how a single shot can change your life from being hearing to not hearing has really been a great incentive for me to wear hearing protection. When I'm on a group hunt and more than half of the other shooters choose not to wear hearing protection, I don't really understand it. But when I ask, I'm met with comments like "oh, it doesn't matter" or "I've been hunting for so many years and I still have my hearing" or "earplugs are just too much of a hassle". The two worst phrases I've heard are "I've been hunting for so long without hearing protection that my hearing is already damaged" and "that's nonsense". But I'm not willing to take that risk myself! While I may not need to use hearing protection when I have a silencer on my rifle, I use them anyway because they don't bother me. My hearing is so incredibly important, both when hunting and in nature in general. Sitting in nature, I can hear all the sounds of the forest. I listen to the call of buzzards over the field, the deer creeping through the thicket, the crackling of the fire when the shelter is lit, or when I lie awake late at night and hear the owl in the woods a few hundred meters away from our house. My hearing is also crucial in everything I do, whether I'm learning, working or socializing. Even when my two grandchildren whisper secrets in my ear or when the sound of music comes through the speakers on a beautiful Saturday morning, I can't even imagine the loss of hearing. In addition to the things already mentioned, there is also the purely practical aspect of being able to hear when the car sounds different and not quite right, or when I'm in traffic and there's danger ahead. In general, I think my hearing is so essential and crucial to my well-being and enjoyment of life that there's no excuse for not wearing hearing protection when hunting and shooting - regardless of what others think! But wearing hearing protection should also be easy and comfortable! One of the challenges with my Peltor SportTacs, which I used last hunting season, is that they hit the stock of my rifle. Switched to molded hearing protection This Saturday morning of hunting field shooting is the first time I'm trying out my new active electronic hearing protection from Audiovox. It's a good opportunity to try out a few of the different settings in the hearing protection, and it's also a chance to get a feel for what it's like to have them in my ears for a whole day. Until I got Audiovox hearing protection, I've been using Peltor SportTac and I've been really happy with them. They fit well around the ears, there's good sound in them - I can hear everything that's going on around me. I can have a conversation even with my hearing protection on, even if we're whispering together when we're chaperoning with the rifle. I can hear the birds singing, and I can also hear the animals coming through the thicket on the drive hunts. But I don't find them practical. I sweat behind the tight-fitting earpieces, they squeeze my eyeglasses and deprive me of the opportunity to wear a hat or cap. Especially if the earpieces have to fit tightly to the ears. Especially the pressure on my temples makes it less than ideal to wear hearing protection for a whole day. That's why I put them on and take them off during the day - they take up space and are not very practical to carry around. I also often find it annoying that the large earmuffs often hit the stock when I put my cheek to it, whether it's a shotgun or rifle. That's why I've been very open to other options, and I was really happy when I got the opportunity to try Audiovox active hearing protection. You can read about my experience with them here. A quiet moment in the woods is also possible. And with molded hearing protectors, it's possible to put on a hat or cap without it being a challenge. Audiovox Soundscope Pro-Tech- Ihunt I use the word hearing protection over and over again. But in reality, molded hearing protectors are simply amplifying hearing aids with built-in attenuation of harmful impulse noise. I've now used my new Soundscope Pro-tect iHunt from Audiovox for a full season at the shooting range, using them during buck hunting, hunting in South Africa and through fall/winter hunting. The earmuffs are wireless and weigh only a few grams each. They are stored in a small carrying case, making them easy to carry in your pocket or hunting backpack. They are simple to put on and easy to operate on the move. The sound quality is great! It's as simple as that. Conversation and nature sounds are great and it's easy to change the volume if needed. The directionality is also very good, I'm never in doubt about where the sounds are coming from. The comfort and fit is also great as they are individually molded to the individual! At no point have I ever had to take my hearing protection off while hunting, whether it was on the shooting range, group hunts, driven hunts or stalking through the Kalahari desert. Unlike when I used to wear earplugs, I can now wear a hat or simply put on a warm beanie. It's definitely an advantage to be free to choose the headgear I want on the day. And of course, it's also worth mentioning that now there's nothing bumping against the stock when I attach the shotgun and rifle. Hunting No annoying cups from the hearing protection hitting the butt of my shotgun. It's a pleasure to put your cheek to the gun. And since the hearing protection is molded to my ears, I can wear them for many hours without them bothering, pressing or irritating the ear canal. Whether this is a truth with modifications may be an individual experience, but for me it's not. I've worn them for an entire day of field shooting, I've used them through all the seasons in seasonal driven hunts and on stand hunting with the rifle from morning to midday. In addition, I have also used them on long stalking hunts in South Africa with no problems with heat or irritation. I have not been bothered by them in any way, but have been able to keep them in my ears without any problems. With blue foam in your ears, you can get a bit of a headache! Luckily, it doesn't take many minutes for the molding to be completed. The possibilities with Soundscope Pro-Tech Ihunt It is possible to purchase an optional telecoil so you can connect hunting radio or your smartphone to the earmuffs through it. The telecoil is worn around the neck and uses Bluetooth connectivity. There are four programs on the hearing protectors: Normal, which amplifies weaker sounds and at the same time shuts off when there are loud sounds - such as gunshots. Normal with bass control. Used for hearing loss for a clearer sound. Normal with Crosstalk. Works as program 1, but a telecoil can be connected for hunting radio or smartphone use. Without speakerphone with telecoil. Works well as a shooting program or for field shooting, as it is closed to outside sound at all times. A telecoil can be used for the program. You can easily switch between programs with a small push button on each hearing protector, which also has independent sound control on a rotary knob. Battery life is relatively long and the batteries are easy to change. The actual impression of the ears doesn't take many minutes, but it's a strange sensation to have the ear canals filled with blue foam! From the impression, an accurate representation of your ear canals is now made via a 3D scan with laser technology, and within a few weeks you'll receive your personalized hearing protectors in the mail. The earmuffs are made of hard plastic and come in different colors, red for the right ear and blue for the left ear. So it's always easy to tell the difference. A small zippered carrying case is included so you can always store your hearing protectors safely - in the same place every time! It also comes with extra wax filters that are easily changed when needed. The small orange carrying case takes up very little space and is a regular part of the pre-hunt kit. For me, the price is not important as such! Sure, it's a bigger bag of money - but the cost to my hearing can't be quantified in monetary terms. My best advice is to use hearing protection no matter what - period! Buy hearing protection that works - and then save up for good quality molded hearing protection. The Soundscope Pro-tect iHunt from Audiovox has the quality I want and would be my choice again if I were to invest in good hearing protection! They don't take up much space... don't weigh much... and don't bother. And with a high quality of sound and battery life, there's nothing but positive things to say about Audiovox molded hearing protection. The benefits No wires to break or get stuck! Their size and weight make them easy to carry and hassle-free to wear in your ears. Battery life is long and doesn't need to be changed very often. The hearing protectors are molded to the individual, so the fit is precise. Easy control of volume and programs. Telecoil so you can connect hunting radio and smartphone. Small zippered carrying case with space for extra batteries and wax filters. Disadvantages They ARE small, so it's important to always put them in the carrying case when you take off your hearing protection. Hunting radio must have Bluetooth to be used with a telecoil.